Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Frequently Asked Questions About mumok in Vienna

What are the opening hours of mumok in Vienna?

mumok is open Tuesday to Sunday from 10:00 AM to 6:00 PM. It is closed on Mondays except for special holidays. Special holiday hours are available on the museum’s website.

Where is mumok located in Vienna?

mumok is located in the MuseumsQuartier, Museumsplatz 1, 1070 Vienna, right in the heart of Vienna’s cultural district, surrounded by other museums, cafés, and creative spaces.

How can I get to mumok by public transport?

You can take the U2 metro line to MuseumsQuartier station or use nearby tram lines 1 and D. Several bus lines, including 48A and 48B, also stop within walking distance.

Is mumok wheelchair accessible?

Yes! All exhibition areas, galleries, and public spaces are fully wheelchair accessible. Elevators, ramps, and wheelchair rentals are available on a first-come, first-served basis.

Can I take photos inside mumok?

Photography without flash is permitted in most galleries. Tripods and selfie sticks are not allowed. Always check for temporary exhibitions that may have separate photography rules.

Are children allowed at mumok?

Yes, children are welcome. Visitors under 16 must be accompanied by an adult at all times. The museum occasionally offers workshops and programs designed for younger audiences.

Does mumok have a café or restaurant?

Yes! Café Charly serves coffee, pastries, light meals, and refreshments. It is open during museum hours and on most special holiday dates.

Where can I buy tickets for mumok in Vienna?

Tickets can be purchased online in advance to save time or at the museum entrance. Various ticket options, including standard, student, and combination tickets, are available.

What types of art can I see at mumok?

mumok specializes in modern and contemporary art, including paintings, sculptures, photography, and multimedia works. Highlights include pieces by Warhol, Picasso, Lichtenstein, Joseph Beuys, and Austrian contemporary artists.